Online Health Centre

Chat with a Veterinarian or Registered Veterinary Technician via Video, Phone, or Message

Get Started

"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Caledon Mountain Veterinary Hospital is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Caledon Mountain Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

CMVH's telemedicine service is available to pets that have been examined by one of our veterinarians within the last 12 months.

Phone Call with a Veterinarian $20.00

Phone Communication

  • 10 minute phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Video Call with a Veterinarian $40.00

Video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Nutrition Consult with CMVH's Nutrition Coach

Video Communication

  • 15 minute video conversation with our RVT & Nutrition Coach, Rebecca Hunt. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

How Our Online Health Center Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our team typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don't have camera, our team will call you on the phone!

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Meet our Team

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Dr. Rebecca Ritchie
Veterinarian Caledon Mountain Veterinary Hospital
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Dr. Rob Hillerby
Veterinarian Caledon Mountain Veterinary Hospital
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Dr. Raboola Tarzi
Veterinarian Caledon Mountain Veterinary Hospital
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Rebecca Hunt
RVT & Nutrition Coach Caledon Mountain Veterinary Hospital